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Organisational improvement project for an international foundation
Client Challenge
An international foundation had opened a new satellite office which needed help clarifying its goals, roles and responsibilities to avoid duplication of efforts with headquarters.
VfG Contribution
- Conducted an in-depth qualitative analysis through interviews with 30 key stakeholders to identify core organisational issues (what is working? what is not working?)
- Enabled the client to verify hypotheses on root causes for issues and decide on action items for solutions
- Introduced a new team meeting rhythm designed to increase collaboration, transparency and impact
- Optimised the interface with headquarters
- Created a narrative for the newly introduced office structure to support internal communication
Impact on Client & Society
- Greater operational efficiency and effectiveness of new office through regular rhythm of business introduced through engagement
- Improved collaboration culture through greater clarity on goals, roles & responsibilities