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3. Social Impact Consulting

balanced scorecard, KPIs

Improving performance management at a UN organisation

Client: UN organisation



We helped a UN organisation define more relevant performance management KPIs (key performance indicators) to improve internal management and external reporting.

In close collaboration with the client, we set up the foundations of a balanced scorecard to align individual managerial performance with overall organisation goals.

As a result of this project, the UN organisation in question has been able to focus its management and human resources efforts to improve the efficiency and effectiveness of its operations.